PRIVACY POLICY

UNFETTERED SOCKS PRIVACY POLICY

Unfettered Socks is committed to protecting your privacy. At Unfettered Socks, we want you to have an enjoyable shopping experience. While it is necessary for us to collect certain personal information, we respect and protect your right to privacy as set forth in this Privacy Policy. This Privacy Policy applies to our websites (including unfetteredsocks.com), mobile applications and related services (collectively, the "Services"). This Privacy Policy does not apply to other websites to which we link. You agree that your use of the Services signifies that you have read and consent to the collection, use and sharing of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Services.

INFORMATION COLLECTED

User Provided Information

Registration with us is mandatory in order to place orders and fully use the Services. During the registration process (whether on our website or through downloading our mobile application), we collect personal information such as your name, email address or social media user name. Once you register, you have opted in to receive electronic communications from us.

We also collect personal information when you choose to use certain other aspects of the Services, such as making purchases; electing to receive text messages about upcoming promotions or events; or if you provide it in response to surveys, contests, sweepstakes or other requests. When you choose to use these additional features, we may require you to provide additional personal information such as your phone number, billing and shipping addresses and credit card information, and we may request additional personal information such as your shopping preferences and demographics.

If you choose to invite a person to visit our site, you will need to provide personal information about that person, such as the person’s name, email address or social media user name or provide us access to that information in your address book on a social networking site. We store this information to send and follow up on invitations to visit our site, provide information about the Services, confirm qualifying orders and other activities attributable to your account and track the results of the invitation referrals. You agree to invite only individuals who consent to be contacted for these purposes and you will not invite anyone who does not know you or who is unlikely to recognize you as a known contact.

We may collect other information that you submit to us or that you have consented to permit us to collect or third parties to share with us from time to time.

Automatically Collected Information

In addition, we automatically gather certain information about your use of the Services, such as your IP address, operating system, browser type and a date/time stamp for your visit. If you use our mobile applications, this may include information such as the GPS data (i.e., geo-location data) and device information for the mobile device on which the mobile application is installed. We may also access your calendar to enable us to create and modify events on your behalf. We may also collect other information that you have consented to permit your mobile phone or application to share with us from time to time.

We may also gather information about how you interact with the Services, such as how frequently certain areas of our website or mobile application are visited, what products are reviewed and selected, order history, shipping program status, and other site navigation data and patterns. This information helps us to understand your interests and which aspects of our Services you find interesting.

Involvement of Others in Data Collection

We may work with third parties to collect and analyze the information as described above and for other purposes described below.

If you access our Services through other websites on which we have "stores" (e.g., eBay, Amazon), we will collect and analyze the information described above that is obtained through your interaction with that website. We may add this information to the information we have already collected from you via other aspects of the Service. You are also subject to such "store’s" terms of use and privacy policy in connection with these Services.

If you access our Services with your login credentials from a social networking site (e.g., facebook or twitter) or if you otherwise agree to associate your Unfettered Socks account with a social networking account, we may receive personal information about you from such social networking site, in accordance with the terms of use and privacy policy of the social networking site. For example, facebook may share with us your friend list, birthday, information about the interests of you or your friends or other personal information, in order to help us establish your account, tailor the Services to you and find other current or potential Service users that you know. We may add this information to the information we have already collected from you via other aspects of the Service. You are also subject to the social networking site's terms of use and privacy policy. We use the OAuth (open authorization) protocol to enable us to access this information without collecting your password when you agree to allow another application to access your account information.

Further, we may obtain information from others (including social media networks, advertising service providers and networks) that does not identify you personally or, if you have given that service or us permission to do so, information that identifies you personally. This information may be combined with information you have provided to us or that we or others have collected about you, so that we may maximize the benefit you receive from the Services and deliver advertising targeted to your specific interests on our websites and mobile applications and when you use other websites or mobile applications. Information about you also may be aggregated with other subscriber information for the purposes identified above.

We and our vendors may use technology such as cookies and web beacons in connection with these activities to identify you when you are online, and to collect information about your online activities, such as the type of browser you use, the websites you visit and the content and advertising that you find interesting. Cookies are small text files that may remain on your computer's hard drive for a period of time that may be used to maintain data relevant to your navigation of the Internet, save personal settings and information, and track web browsing habits. Web beacons are clear picture files that you cannot see that we use to monitor traffic and track your activities on the Internet.

HOW WE USE YOUR INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We use this information in several ways:

  • to give you a more enjoyable, convenient shopping experience, learn about your habits, personalize your user experience, and help us identify and/or provide information, products or services that may be of interest to you;
  • to send you emails and other communications about our store, new products and other updates
  • to support and enhance your use of the Services and their features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Services and its features;
  • to conduct market research, improve the Services and help us identify others who may be interested in the Services;
  • to serve you ads tailored to your interests or to tailor ads that may be served to you when you visit other websites, mobile applications or social media networks; and
  • in other ways for which we provide specific notice at the time of collection.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it is implied that you are consenting to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@unfetteredsocks.com or mailing us at:

Unfettered Socks

1616 Forest View Drive

Saint Louis, MO 63122

USA

 

SHOPIFY AND PAYMENTS

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

All information that you provide to us or our third-party payment processor must be accurate, current and complete. In the event of a dispute, we may issue you with a provisional credit to your card or a store credit until the dispute is resolved. If we issue a provisional credit and the dispute is resolved and the charges were correct, we shall recharge your debit or credit card to reverse this provisional credit. You expressly consent to this reversal if you falsely or incorrectly dispute a charge. If we issue store credit and the dispute is resolved in your favor, we will convert the store credit to a refund on your debit card or credit card at your request. If you wish to dispute a charge please contact us at hello@unfetteredsocks.com. If we elect at any time to charge any convenience fee for making a payment via a debit card, credit card, or electronic check, these fees will be stated at the time of payment before you finalize your charge. In the event of an unauthorized charge using a debit card or electronic check, please consult your bank’s rules regarding refunds and reversals. We comply with all legal requirements of your State’s applicable laws regarding providing refunds for unauthorized charges. When you make a charge, we shall display a completed charge screen. This is your electronic receipt. You should print or save this electronic receipt for your records. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARDS, DEBIT CARDS OR OTHER PAYMENT MEANS USED TO INITIATE ANY TRANSACTION.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

HOW WE SHARE YOUR INFORMATION

We may share the information that you provide to us, and the information that we collect about you as described above, to others (including social media networks and advertising service providers and networks) to serve you ads tailored to your interests or to tailor ads that may be served to you on our website and mobile application, as well as other websites and mobile applications, and on social media networks. In some cases, this may involve transferring your personal information to parties located in other countries.

We may permit certain trusted third parties to access your information in connection with their performance of services to maintain and operate our websites and mobile applications and certain features on the Services. For example, we may use third parties to host the websites and mobile applications; operate various features of the Services; send emails; analyze data; provide search results and links and assist in fulfilling your orders.

From time to time, we may share your personally identifiable information in connection with strategic relationships. Some of these strategic relationships may include operating a co-branded website or web pages with a strategic partner. You should be aware that these co-branded sites may collect different or additional information. Additionally, we may provide links to websites controlled by third parties. We have no control over these websites and our privacy policy does not apply to these third party websites. Please consult the privacy policy of the website you are visiting.

Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates and across our various websites, apps and social media pages.

Occasionally, we may provide our postal mailing list (consisting of customer names and postal mailing addresses, but not email addresses) to other companies for purposes of marketing the Services or other products or services that may be of interest to you. In order to determine the information that may be of interest to you, the information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources.

We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.

We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and for credit risk reduction.

If you use a bulletin board, chat room or any other publicly accessible area of our websites or mobile applications, you should be aware that any personally identifiable information you submit there can be read, collected or used by any person for any purpose. We are not responsible for the personally identifiable or other information you choose to submit in these forums.

We use non-personally identifiable information in the aggregate, so that we can improve our Services and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

CHOICE AND OPT-OUT

We offer you certain choices about the collection, use and sharing of your information:

Marketing Communications - You may choose not to receive marketing email communications from us by clicking on the unsubscribe link in the marketing emails. You may change your email address for receipt of such communications by going to your account within our site. You may choose to opt out of receiving marketing communications through our mobile app notifications and text notifications in the manner identified when you opt in to receive those notifications.

Location Data - When you use our mobile applications, you can choose not to share your location data by adjusting the applicable settings on your mobile device (the manufacturer or your service provider should be able to provide assistance).

Targeted Advertising - As noted above, we may use the information you provide to us, and information we collect about your use of our products and services, to assist us and our partners in our effort to deliver you online advertising that is relevant to your interests. In connection with these activities, we may work with social media networks and advertising service providers who help deliver these ads to you. These advertising service providers may also use cookies, web beacons and similar technologies to collect and track information such as demographic information, aggregated information, and Internet activity to assist them in delivering advertising that is more relevant to your interests.

Links - When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION AND PREFERENCES

If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to hello@unfetteredsocks.com. Please note that your friends and contacts may still choose to send email invitations to you. Any user who receives an email invitation to register may choose not to receive such invitations in the future by following the instructions in the email invitations and, in addition, if you are a member, you may also choose not to receive such invitations by changing your preferences as indicated above. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.

While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are unable to reasonably accommodate a requested restriction.

HOW WE PROTECT YOUR INFORMATION

We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures that have been implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

We encrypt your credit card number and other personal information using secure socket layer (SSL) or similarly secure technology to provide for the secure transmission of the information from your PC or device to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.

We also require you to enter a password to access your account. We recommend that you not disclose your password to unauthorized people.

We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing or otherwise offering any definitive promise of security in connection with your collected Information or any other information that you provide to us through the Services or directly to us.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please send an email to hello@unfetteredsocks.com or write to us at the following address: Unfettered Socks, 1616 Forest View Dr., St. Louis, MO 63122.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at hello@unfetteredsocks.com or by mail at:

Unfettered Socks

Attn: Privacy Compliance Officer

1616 Forest View Drive

St. Louis, MO 63122

USA